Jack went above and beyond, did an excellent job and was extremely pleasant and respectful. Would highly recommend him
Excellent service. Always kept informed as to visit and progress.
Engineer arrived on time looking smart and clean and Covid safe. Removed shoes and completed work in efficient and pleasant manner. Explained everything clearly.
Reliable, efficient team. Worked cleanly and safely with the current Covid rules. Recommended.
We use ProtoCool Ltd on a commercial basis for routine and reactive works. Quotes are issued promptly and dates made available quickly. The engineer arrived on time and undertook all works as expected. Site left clean and tidy. Additional advice also offered about how some of our units may operate more efficiently but no pressure to accept any further work.
A very happy customer, really excellent team, very professional, great attention to detail. Very happy to recommend
Very pleased with the consultation process kept informed and team that fitted A/C were excellent.
Used protocool before so this was the 3rd unit we have had installed. Jack and Lukasz were very good as rated as was Steve electrician and all the office staff. Would not hesitate to use Protocool again.
Excellent service as always from these guys. Had both my unit serviced, and my dads in the next village. On time, very Clean and most of all very polite. Would not hesitate to recommend Protocool Ltd.
Warren and Scott were extremely efficient polite and worked a very long day to complete the job